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AI enabled Intake Process

Our conversational AI enabled guided intake allows the intake & case workers to seamlessly enter case notes through both voice and text from the comfort of their homes, cars or from the respondent location.

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People Centric Data Model

Our people centric approach puts the human at the center of the data model . This allows the user to focus on cohort analysis across multiple data sets.Our data model design gives the user 360 degree view of the person over time and across services thereby enabling insightful decision making.

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Leveraging NLU for understanding & processing complex queries

Our proprietary Natural Language Understanding (“NLU”) engine discovers the intent behind the person’s search thereby allowing contextual search. Our engine can search for unstructured data covering both text and speech with the objective of maximizing accuracy and recall for varying levels of complexity on the dataset.

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Data Science Automation for Analytics

Our analytics engine uses data mining and statistical analysis which allows the user to gain insight into programs, track agency performance and search accurately using both real time and historical data. Our API friendly approach plugs into various analytics visualizers of your choice like Qlik, SpagoBI, and Tableau among others.

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In-built Eligibility Benefit Management System

In built Eligibility Benefit Management System” (EBMS) which is highly configurable system & can be used across the spectrum of Welfare Services.Supports most of the Child Welfare programs like SNAP, TANF, Child Care, CPS, Foster care, Headstart.

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One-click Reporting for Federal & State agencies

Seamless integrates with the Federal reporting systems cases in strict accordance with all the relevant guidelines while maintaining the highest degree of compliance. An easy to use AI & voice enabled User interface guides every step for the case worker to log their case to the Federal system and track their case status throughout its lifetime.

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Rigorous Data Audit through our Proprietary Audit tool

We understand that the success of programs hinges on migrating data from legacy systems to our new system. Our proprietary data ingestion engine runs data categorization service using a combination of intelligent preprocessing, query identification and unsupervised classification. This ensures a high degree of data accuracy during data migration process.

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Seamless Payments and Financial Tracking

Ability to integrate with major payment gateways, accounting & invoicing systems which enables processing of payments, keeping track of uncleared payments and other financial related transactions at the tap of the button.

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Mobile 1st approach

Our mobile 1st approach gives you a full suite, feature rich mobile interface which is accessible across both iOS and Android. It can be made fully offline thereby providing anytime, anywhere access. Also provides a secure portal for providers to securely upload their records, invoices and other supporting documents.

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Integration with other systems

Seamlessly integrates with other Courts management systems, Justice & Law enforcement systems, grants management, Education, Medicare & Medicaid and a host of other Federal and state IT systems which enables easy flow and audit of data thereby aiding the case workers to provide real time responses to the care seeker.